https://satin-boutique.com/policies/refund-policy 

ПОЛІТИКА ВІДНОВЛЕННЯ

ПОВЕРНЕННЯ

All sales are final sale unless you add Kover Return Assurance. You can purchase Kover Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Kover Return Assurance, your order is final sale. You can learn more about Kover Return Assurance here.

Обміни (якщо є)

If you did not purchase Kover Return Assurance, we only replace items if they are defective or damaged. Attach detailed photos clearly showing any damage or defect [if shoes include a photo of the bottoms]

If you need to exchange for the same item, please send us an email to sales@satinbiz.com for instructions.